Frequently Asked Questions
Everything you need to know about your Wildflower order.
Are Wildflower cases handmade?
Yes! Every Wildflower case is uniquely handmade, which means no two cases are exactly alike. This adds a special, custom touch to your favorite floral and trendy designs.
How long will it take for my order to ship?
Orders are typically processed within 1-2 business days. Once shipped, domestic orders usually arrive within 3-7 business days, while international shipping times vary by location.
What is your return policy?
We offer a 15-day return policy for unused items in their original packaging. Please note that shipping fees are non-refundable, and customers are responsible for return shipping costs.
Do these cases provide screen protection?
Our cases feature a raised bumper rim around the front to help protect your screen from direct contact with surfaces, though we always recommend a glass screen protector for maximum safety.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Shop Pay for a quick and secure checkout experience.
How do I care for my Wildflower case?
To keep your case looking fresh, gently wipe it with a damp cloth and mild soap. Avoid harsh chemicals or prolonged exposure to direct sunlight to prevent discoloration.